At www.healthheal.in (the “Site”), a website owned by Canadian Global Life and Educare Private Limited (the “Company”), we are committed to safeguarding your privacy online1. We want to assure our users that the Company will not willfully disclose any specific personal information about you to any third party unless you give us your express permission to do so. The Company does not solicit any personally identifiable information from children under the age of eighteen (18). Accordingly, children under the age of eighteen (18) are restricted from participating in any transactions on the Site, or any third party that the Company works with (and may provide links to) that offers features described on the Site (the “Linked Websites”). However, the Company does not knowingly obtain, retain or use information from anyone who indicates that they are under the age of eighteen (18). Please note that the Company reserves the right to terminate access to any persons using the Site if it is of the opinion that the person is a minor.
What personally identifiable information of yours or third party personally identifiable information is collected from you through the Site
As stated above, the Company does not solicit any personally identifiable information from persons under the age of eighteen (18).
The organisation collecting the information
The Site is operated by the Company. The Company can be contacted at Canadian Global Life and Educare Pvt. Ltd., No 2260, 4th A cross, 1st main, Vijayanagar Bangalore - 560040 for more information.
How the information is used
The Company may use information provided at registration or information obtained through third parties to offer better-targeted products and services to you. We use targeting to customise and enhance your online experience on the Site. The use of information provided at registration or obtained through third parties will not be provided to advertisers or partners, except in aggregate form, unless you have consented to such use at registration.
The Site tracks certain general usage pattern information, including what pages people visit and how long they have been registered users. The Site may log users' IP addresses (the group of four numbers separated by full stops, such as 192.168.1.10, that identifies a particular host computer) for the purposes of system administration, site tracking and reporting of aggregate usage information to our marketing and product development teams.
From time to time, the Company may solicit your opinion to determine your preferences and dislikes in order to provide you with a better product. These surveys are always optional to the user and your decision not to participate in a survey will not affect your status as a user. Should you choose to participate, any information you give us may be used in aggregate form for marketing purposes, and to enhance your overall experience on our Site.
The Company will not disclose sensitive data belonging to you to any third parties. All sensitive information of the Client will be kept in confidence and used only for the purposes for which it has been provided by you to the Company.
With whom the information may be shared4
Other than to its affiliates, the Company will not provide any personally identifiable information to advertisers or other partners without your consent. As stated above, the Company may, however, provide advertisers and/or other partners with anonymous aggregated information about our users to illustrate trends and patterns. All third parties with whom we share such information will have independent privacy and data collection practices and the Company has no responsibility or liability for their policies or actions.
We will never give out any information linking your real name to your screen name unless you authorise us to do so, or unless required to do so by law.
The Company has several partners that can offer valuable products and services to our members. From time to time, the Company may give or sell a list from our database of users to these third party vendors. These lists will consist of only those users that have “opted in” to receive special offers and promotions during the initial registration process.
The Company will use commercially reasonable efforts to ensure that every marketing offer sent to a user as a result of the provision of such information contains a link for that user to no longer receive such offers. In addition, we may share your information with a company that acquires all or substantially all of Company’s assets or in a merger or acquisition.
While Company is careful in choosing its partners and advertisers, we are only responsible for content on the Site. All third parties associated with the Company (including, but not limited to, Linked Websites, advertisers, sponsors and other Internet domains) with whom we share information have independent privacy and data collection practices. The Company does not control this collection of information and is neither responsible nor liable for their independent policies or actions.
What choices are available to you regarding collection, use and distribution of the information
You are not required to receive any mailings that you do not wish to receive. During the registration process, you will have the option to sign up to receive newsletters and selected sponsor offers and discounts. You will not receive such information if you do not select such options. If, after you choose to receive such information, you wish to discontinue receiving these items, you may change your subscription preferences by following the instructions provided within the e-mails received.
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control5
The Company has security measures in place to protect against the loss, misuse and alteration of the information under its control. Beyond the physical protection of the servers, we protect against data loss by regularly backing up data, performing consistency checks with independently recorded log files to prevent tampering, and restricting access to information on our servers via several user authentication technologies. The Site uses SSL or "Secure Sockets Layer", an industry standard security protocol. When you place an order on the Site and your credit/debit card information, bank details or details of any other payment details are transmitted, you will connect with our secure server. SSL sends your browser information that encrypts your order, changing all the information that you send back into a code that is extremely difficult to decipher.
It is important to remember that whatever you transmit or disclose online can be collected and used by others or unlawfully intercepted by third parties. No data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. While we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. In addition, we may disclose information to law enforcement or other government officials if we determine such disclosure to be appropriate, or if we are compelled to disclose it by court order or operation of law.
Any information voluntarily disclosed by users and posted on our Site may be viewed and used by others. If users post personal information that is accessible to the public online, the user does so at his or her own risk. Users accept that they may receive unsolicited messages from other parties in return.
Grievance redressal mechanism6.
In the event you have any concerns regarding the use and disclosure of your personal information provided to the Company through the Site, you may raise such concerns addressed at [email protected]. Please note that any complaints or queries submitted to the grievance officer shall be addressed within a period of one (1) month from receiving such query or complaint as the case may be.
1 Pursuant to the provisions of Rule 3 of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
2 Rule 4 of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
3 Rule 5 of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
4 Rule 6 of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
5 Rule 8 of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
6 Rule 5(9) of the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011